Anastasia Hourdas trading as Stay Nourished ("TADD", “us”, “we”, “our”) through https://www.staynourished.org ("Website"), complies with the General Data Protection Regulation (GDPR) and the and the applicable Privacy Principles in the GDPR when handling personal information,.
We take the protection of your personal information seriously. Personal information includes any information or opinion, whether true or not, about a person who is identified or whose identity can reasonably be established.
We have adopted the definitions given by the GDPR. We are a Data Controller of your information.
How we collect your information:
from our clients – when they register an enquiry, purchase a product, online therapy session, group coaching sessions or otherwise in the course of providing our services at any other time;
when we receive enquiries through the Website or when the Website is otherwise accessed or used;
when we receive enquiries via email; and
from third party service providers – when they are engaged to supply Services to us (such as professional services), provide information to us or invoice us for the provision of services.
The kind of personal information we may collect will depend on who you are (e.g. a client or service provider) and the nature of your interaction with us, and may include your full name, email address, postal or residential address, age, height, weight, exercise levels, biochemistry, medical history, medication and supplement use and any current medical conditions or allergies/intolerances. It may also include billing information and other personal information, including details of your current health care providers, and from time-to-time, health information about you from our other health care providers. If you do not provide us with all the information we request, we may not be able to deliver our Services.
How we may use your information:
Your personal information may be used and disclosed by those who are involved in your care for providing, coordinating or managing your health care treatment and related services. This includes consultation with other treatment team members.
We may use and disclose personal information regarding your outpatient care to third party service providers.
Personal information may be requested for continuing care, billing, and patient health. The disclosed information may include all or part of your medical record. We will not release any information outside of those purposes and without your authorisation.
Promotion of upcoming programs and workshops or mailing lists. You may unsubscribe from our marketing or mailing lists at any time.
Personal information we collect may include health information for the purposes of providing nutrition therapy and courses. This enables us to safely, appropriately and accurately provide our Services and assess the needs of our client in the provision of our Services and to generally assist in optimising the quality of our service.
Consent and Authorisation:
We may use any personal information collected (excluding health information) to provide our Services, operate the Website, send you our newsletter, respond to feedback and complaints, communicate with third party service providers, develop new Services, or if needed to enforce our Terms of Service with you.
If you are a third-party service provider, we will use your personal information to email you to accept your offer to provide Services, correspond with you in relation to the provision of Services and to pay your invoices.
In all cases, unless you have opted out, you consent to us using your personal information (excluding health information) for direct marketing purposes in order to tell you about our Services. We may contact you by mail, telephone, email or SMS to market our products and Services. We will always give you the opportunity to opt out of receiving any future direct marketing correspondence.
You can modify your browser to prevent cookie use – but if you do this our service (and our Website) may not work properly. The information stored in the cookie is used to identify you. This enables us to operate an efficient service and to track the patterns of behaviour of visitors to our Website.
Access to your personal information
We take all reasonable steps to ensure the personal information we collect, use and disclose is accurate, complete and up-to-date.
The accuracy of this information depends on what is provided to us by you, so we recommend that you let us know if there are any errors in your personal information.
What rights you have over your data:
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You have the right to access and change your personal information that is kept by us by contacting us.
For further information on your privacy rights go to: https://gdpr-info.eu/.